If we are not able to sell your clothes after a few months, we will send you a message to remind you to pick it up after 8 days. If it is not picked up after this time, Red Cross will come pick it up. 
You are responsible to let us know, if you are not able to pick it up within these 8 days, then we will of course keep it for you until you are able to come by the store. If you change your phone number, or if you are out travelling etc., and you are unreachable, it is your responsibility to let us know. If you dont let us know, Red Cross will pick it up efter the 8 days.