HOW TO SELL YOUR CLOTHES

STEP 1 —

Send pictures of your items to our Instagram @osvsecondhand.

STEP 2 —

We will "like" the items we want to sell for you.

STEP 3 —

Book a drop-off day via the link on our website.

STEP 4 —

Make sure the items are clean and in good condition before drop-off!

(When you drop off your items, we will review them to ensure they meet our quality standards. We will not accept damaged items, even if they were liked on Instagram.)

STEP 5 —

Drop off your clothes at the store at your scheduled drop-off time.

(We only accept the clothing we have liked on Instagram)

NOTE! From April 1, 2025, a fee of 199 DKK per drop-off will be charged for processing and listing items in the store.

STEP 6 —

Once we have received your clothing, we will price the items and send you suggested prices for approval.

Upon receiving the pricing suggestions, you will also receive a customer number. This number will always be yours, and you will need to provide it whenever you drop off clothes in the future.

STEP 7 —

Download our app Flealover, sign up with your customer number, and track your sales in real time. The app allows you to stay updated on sold items and upcoming payouts.

You'll receive a link to download the app when we send your pricing suggestions.

STEP 7 —

Download our app Flealover, sign up with your customer number, and track your sales in real time. The app allows you to stay updated on sold items and upcoming payouts.

You'll receive a link to download the app when we send your pricing suggestions.

WHEN YOUR ITEMS ARE SOLD —

Payments for sales are always processed at the end of the month, and your payout will be transferred automatically on the first business day of the following month.

IMPORTANT! —

STOLEN ITEMS

At OSV, we do our very best to take care of the items you entrust to us. We have security tags on all clothing and surveillance systems to ensure the safety of your belongings. However, we cannot guarantee 100% protection against theft or similar incidents. If clothing is stolen, we unfortunately cannot offer compensation. You will need to consult your insurance provider to understand your coverage. OSV does not cover or reimburse stolen items.

IF YOUR ITEMS DO NOT SELL

If your items do not sell, we will contact you to inform you that we were unable to sell your clothing.

Once you receive this notification, you have 10 days to pick up your items. If you do not collect them within this time, they will be donated to the Red Cross.

Thank you!
OSV Team