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STEP 1 —
Book a drop-off appointment using the link on our website.
STEP 2 —
Please make sure your items are clean and in good condition before bringing them in.
(When you drop off your items, we will inspect them to ensure they are suitable for resale and meet our quality standards. We do not accept damaged items.)
STEP 3 —
Drop off your clothing at the store at your scheduled appointment time.
(Max. 30 items pr. drop off)
STEP 4 —
Once we have received your clothing, we will price your items and send you a pricing proposal for approval.
The prices we send you are the final selling prices, and you will receive a 40% commission once your items are sold.
STEP 5 —
Download our Flealover app, sign up using your customer number, and track your sales in real time. The app allows you to stay updated on sold items and upcoming payouts.
You will receive a download link for the app when we send you your pricing proposal.
ONCE YOUR ITEMS HAVE SOLD —
Payments for sold items are processed at the end of each month, and your commission will be transferred automatically during the first week of the following month.
IMPORTANT —
STOLEN ITEMS
At OSV, we do everything we can to take good care of the items you entrust to us. All clothing is protected with security tags, and our store is equipped with surveillance systems to help keep your belongings safe.
However, we cannot guarantee complete protection against theft or similar incidents. If an item is stolen, we are unfortunately unable to offer compensation. We recommend contacting your insurance provider to understand your coverage. OSV is not liable for and does not reimburse stolen items.
IF YOUR ITEMS DO NOT SELL
Your clothing will remain in our store for up to 4 weeks. After this period, we will notify you to collect any unsold items.
Once you receive this notification, you will have 10 days to pick up your items. If they are not collected within this timeframe, they will be donated to the Red Cross.
Thank you!
The OSV Team